When that occurs it’s best to grab a sandwich from the Winnings counter right across from Kirbys. However, I’ve had two bad experiences in this restaurant and both times was when they were overly booked. FOOD- Kirby/ Mickey are the absolute best n my chief suggestion if you want fresh and nicely prepared food. But, I expect the room to be clean so I can rest my head in joy. (I barely come to sleep- I’m there to gamble). I’ve found prior customer unspeakable junk wrapped up in the closet blanket. These ladybugs all thru the room and bed most of the time in the North tower room# Let’s not talk about the extra blanket linen in the closet when the rooms is colder than on the casino floor. I’ve experienced dirty floors, showers, and bed linen that wasn’t changed. Room- Now the rooms are somewhat clean, but you must look around. My experience mainly is just give me your ID n they are rushing n rude! They barely converse. Sometimes the workers are exceptional, like they enjoy working there and provide you with information about the spa, about the little coupon booklet with discounts in it, and there are other times they treat you like your annoying them and just want to rush to get your $50 dollar comp hotel hold fee. (Slot cards) optimal word is REGULARs PLAYERS who go weekly. So you get to know those regulars who play with there cards and win. There is a group of us who play on and around the same bank of slot machine, in Rio, crown room and 360 room. This isn’t a one day trip attraction review response - this is an overall assessment of a casino that has there regular players who win major jackpot/hand pays on every single visit. I plan to share pictures n videos to demonstrate my casino experience. Second, they have a very horrible pattern of poor customer service in all areas, horrifically tight slot machines and the fast food restaurants that make you terribly sick. They are a pattern of my gambling experience at Winstar. For the past year, I’ve been gathering my data, because I wanted to be certain that these situations were not random bad experiences, they’re not. I pushed to get to the ELITE status for all the purported COMPs n the luxuries to lock my machine when necessary, to get a break to eat. First of all, I’m an Winstar Elite player. Sorry for the horrible typos in my last posting.

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